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What age groups are appropriate for JUMP!?
JUMP! has activities for children ages 1-12. However this varies due to the size and physical abilities of children. If for any reason we feel it is not safe for a child to be using our equipment we will kindly ask them to participate on equipment that is appropriate.
Can you bring in your own food?
No, due to Department of Health regulations all food must be prepared by us or one of our local vendors. We offer a snacks and drinks for you when you are here.
Are socks required at JUMP!?
Yes, socks are required for all participants. We strive to keep our facility as clean as possible and socks are an important element to ensuring a clean facility. Socks are available to purchase at the front desk.
Do parents pay admission?
No, we only charge admission for the children. We do ask that the adults remove their shoes and socks are highly recommended. Adults are welcome to bring slippers!
At what age do you begin to charge for toddlers?
If a child is able to interact with and play on our equipment we will charge an admission fee. Generally at the age of 12 to 18 months. Please speak to any of our team members if you have any questions.
Are parents allowed on the inflatables?
At JUMP! parents are allowed on the inflatables to assist the little ones (uder 3 years old). Many small children need a little help to fully enjoy our facility. Parents just need to remember that they are the parents and not the children. We ask that you use the utmost care when inside the inflatables as to not interfere with the other children.
Birthday Party F.A.Q.'s
This is a list of the most common questions.
If there is anything else that we can answer for you please do not hesitate to contact us.
Am I locked into the party package that I choose at the time I booked my party?
No, at JUMP! we know that the number of people attending a party is always changing. When you book your party we will ask you for your best guess at the number of people that will be coming. Then we will contact you a few days before your party to ask for a guest count and ask if you would like to change anything in your party package. On the day of your party, your guests will sign in at the front desk. The number of guests signed in will determine your final bill of sale (note package minimums).
What is the maximum # of participants I can have at my party?
We ask that all parties include no more than 25 children and 45 total participants including adults (private parties can include many more!).
Can I bring my own food to the party?
With the exception of a birthday cake no outside food or drink is permitted in JUMP!. Exceptions are made for children with severe food allergies.
When should I arrive for my party? Please arrive no earlier than 10 minutes prior to your party.
Do we have to leave JUMP! after our party time is over? No, you & your participants can stay and have fun in the inflatable arena. However, we do ask that your participants to exit & remove all their belongings from the party room.
Can I bring in my own paper goods? You are welcome to bring your own paper goods and limited decorations. We ask that all paper goods be brought to JUMP! at least 1 day prior to the party. This allows our team to have everything set for you when you arrive for your party. No discounts apply.
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